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IT Support Via Telephone and Email
Devices health monitoring and protection
100% availability
Fast Response and Remediation
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Malek Tambourgi
Play
Director of Storytelling at Sky Management

Sky Management Holding is the premier hospitality management firm in the region. With years of experience in hospitality & entertainment, its commitment to the highest professional standards, creativity & attention to detail is unwavering. Prior to working with ITWorksMe, Sky Management had no proper IT, infrastructure & thus no assistance on call that could help swiftly resolve any issue. The transition from having no IT to working with ITWorksMe was very smooth as ITWorksMe quickly helped the group set a clear structure for the head office & all of its outlets making the process seamless. The ITWorksMe team is swift in its response, trustworthy & most importantly committed to ensure a top notch service. They are explicit in explaining a problem & guiding along through the entire process. They have never failed to make sure central office & venues were fully and properly operational at all times whether in regards to our POS systems, WiFi networks or web presence to state a few.

Manuel Lahoud
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Communication Manager and Producer
The Friedrich-Ebert-Foundation (FES) Lebanon with its 3 large branches have been in contract with ITWorks for the past 5 years. Since then they have helped us execute several office location moves, an emergency post-Beirut explosion renovation and a major internal network Roll-out (joining the FES international intranet network that connects our 100 offices around the world.)

On the roll-up level, perhaps it is worth mentioning that an international IT team
assigned by FES’s headquarters had to travel to more than 100 countries to execute this task, except to Lebanon due to the support of ITWorks. They’re proactive and highly qualified team made it possible for the task to be done remotely.

From unexpected daily minor IT tasks to supporting the execution of multinational
projects, the way they have been managing our needs has been exceptional and exceeded all our expectations. We were able to fully invest our energy in our core business by knowing that our back is covered and in good hands.
Joey Jabra
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Head of operation at Societe Jabra
I like that they are: fast, responsive, professional, knowledgeable in their field, young & passionate. Extremely useful in the sense that there is always an answer to every problem, and every member of the team is ready to help and has all the knowledge to assist us at any moment. I would definitely recommend ITWorksMe because I have had a great experience with them for the past couple of years and I trust their judgement in providing a decent and honest service. Keep doing a great job and keep hiring young and talented people.
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